sistersofthemoon web store FAQ section

We are a mother and daughter team that loves to make unique and different designs of clothing, hair and accessories. This is our home biz, we work on our own time, and from our own house. We love to meet new and exciting people from everywhere. I, Shay, take care of all the internet stuff, so if you have any questions I will be handling them. we are new here, but not new to selling. We have 100% feedback on ebay and etsy! and have been selling since 2001!

my whole family comes from a background of seamstress. from my great grandmother to me. My mom has been a seamstress all her life, she's worked for many company's making clothing. Due to life changes, she continued to make clothing at home for me as a child and now for my son. I have been learning to sew since a child, and have developed a new love for it. So I can assure you are work is professional. We have been selling online since 2001.

We are located in Rhode Island, But we ship worldwide, we have customers all over the world! US, Canada, Japan, AUS, UK, you name it. I have shipped there!

First you would place you hair into pigtails or buns as far on top of your head as possible. Then you would take the elastics from the fall and wrap around it around the bun and place a few bobby pins if needed. Then flip the fall over your buns so that the ball mount, and buns are totally covered by the fall. All the falls are made thick enough to cover your hair and buns. Our yarn falls are made on ball mounts and have double elastics, which make them easy to wear and give that extra volume. Our synthetic falls are made on double elastics and ribbon, also to easily place into your own hair. I send a drawing and hand written instructions out with every pair of falls.

Yarn falls just need to be shaken and you can run your fingers through them gentle.. For Synthetic and Straight fall just need to have a light brush or comb run through them, also you can add some hair spray, or light detangler. Never put them under hot water, that will destroy them! If you have to wash them, use cold water!

I love taking custom orders, if you see something you like, but it's not the colors you want I can remake anything. Also if you have a dream pair of falls or clothing, let me know, I love being creative and I can come up with some pretty crazy things!

an order can be from 1-3 weeks depending on what orders are in first, I do orders by when they come in. Also sometimes I no longer have the color in stock, I may need to order more. I do take rush orders for custom work, they are an extra $20 and get pushed right to the front of the list. I can do a rush order (as long as everything is in stock) in 1-2 days. item must be paid for before completion!!

Falls are awesome for lots of things! They can be worn day to day for a different hair look, they can be worn in clubs, raves, and at parties! Also for Belly Dancing, cosplay, Modeling, photo shoots, Renaissance fairies, or anything else you can think of. They stay in for a full night of dancing, and can be taken right out to go to your job in the morning. I have sold hair to Models, Movie makers in Japan, Dancers, Belly Dancers, for Burning Man, for Mardi Gras, proms, weddings, and for everyday use.

We make sure all our items are quality pieces of art. We use all quality fabrics, hair, yarn, elastics, and other materials. We are reliable, and our feedback on Ebay and Etsy is 100%. I want to make sure every customer is happy! I do my best to treat everyone equally and how l would like to be treated during a buying process.

All of our items are handmade, and need time to make. We can take rush orders at an extra $20 plus overnight shipping fee. Rush orders can be made in 1-2days (depending on when item is paid for) and will be send overnight. Please note I am not responsible if the post office does not deliver on time.